Our service

Free advice from real experts

At Gigandet, no question goes unanswered and no information falls by the wayside. Our trained specialists are available by phone or e-mail during our business hours from Monday to Friday from 10 a.m. to 5 p.m. and will advise you on all your concerns and questions.

If you have very specific questions, our watchmakers will also be happy to pick up the phone themselves and answer your question directly in person over the phone.

Free advice from real experts

At Gigandet, no question goes unanswered and no information falls by the wayside. Our trained specialists are available by phone or e-mail during our business hours from Monday to Friday from 10 a.m. to 5 p.m. and will advise you on all your concerns and questions.

If you have very specific questions, our watchmakers will also be happy to pick up the phone themselves and answer your question directly in person over the phone.

Revise watches

As long as a watch runs smoothly, we generally advise against a hasty revision.

At the earliest from the fourth year after purchase we recommend to think about a revision. Should you decide to do so, we can perform it on any watch purchased from us and thus guarantee a long shelf life.

Are you interested in a revision? Then simply contact us by phone (09305 98986150), mail (info@gigandet.com) or fax (09305 98986152). After a professional watch inspection we will send you a cost estimate with a list of all parts to be overhauled.

Depending on the effort involved, a revision usually takes between 10 and 14 working days.

Revise watches

As long as a watch runs smoothly, we generally advise against a hasty revision.

At the earliest from the fourth year after purchase we recommend to think about a revision. Should you decide to do so, we can perform it on any watch purchased from us and thus guarantee a long shelf life.

Are you interested in a revision? Then simply contact us by phone (09305 98986150), mail (info@gigandet.com) or fax (09305 98986152). After a professional watch inspection we will send you a cost estimate with a list of all parts to be overhauled.

Depending on the effort involved, a revision usually takes between 10 and 14 working days.

Modernize your watch

Do you have an older model of our watches and would like to have it upgraded to our latest standards?

This is not a problem. For example, we can replace the aluminum bezel with a ceramic bezel on selected models in the G300 series. On our G2 models, the mineral crystal can be replaced with a scratch-resistant sapphire crystal.

If you are interested, you can simply contact us by phone, mail or fax.

Modernize your watch

Do you have an older model of our watches and would like to have it upgraded to our latest standards?

This is not a problem. For example, we can replace the aluminum bezel with a ceramic bezel on selected models in the G300 series. On our G2 models, the mineral crystal can be replaced with a scratch-resistant sapphire crystal.

If you are interested, you can simply contact us by phone, mail or fax.

Watch straps to match your wrist

If you specify your wrist size for your watch during the ordering process, we will adjust your bracelet to the right size for you.

Have you already placed your order without specifying your wrist size? That is also no problem. Feel free to contact us by email at info@gigandet.com or by phone on 09305 98986150.

We will send you extension links for your bracelet or shorten the bracelet if necessary. Doesn't fit - not available from Gigandet.

Watch straps to match your wrist

If you specify your wrist size for your watch during the ordering process, we will adjust your bracelet to the right size for you.

Have you already placed your order without specifying your wrist size? That is also no problem. Feel free to contact us by email at info@gigandet.com or by phone on 09305 98986150.

We will send you extension links for your bracelet or shorten the bracelet if necessary. Doesn't fit - not available from Gigandet.

Full repairs

As with any commodity, watches can also develop defects over time.

We carry out almost all types of repairs and tests on automatic watches in our master watchmaker workshop, for example glass replacement, chronograph adjustment, dial replacement, hands replacement or repairs to automatic movements.

After a successful repair, final quality controls such as water resistance or accuracy tests are carried out.

Full repairs

As with any commodity, watches can also develop defects over time.

We carry out almost all types of repairs and tests on automatic watches in our master watchmaker workshop, for example glass replacement, chronograph adjustment, dial replacement, hands replacement or repairs to automatic movements.

After a successful repair, final quality controls such as water resistance or accuracy tests are carried out.